Privacy Policy

Privacy Policy for Lunessa London

At Lunessa London, we are committed to protecting your privacy. This Privacy Policy describes our practices regarding collection, use, and disclosure of your personal information collected through our website. By using our website, you agree to the terms described in this policy.

 

Collection, use and disclosure of information

- Collection: We are the sole owners of the information collected on this site. We only collect information that you voluntarily provide to us via e-mail or other direct contact.

Use: Your information will be used to respond to your inquiries and fulfill your requests, such as to process orders.

Disclosure: We do not sell or rent your information to third parties. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request (e.g. to ship an order).

 

Your choices and control over information

You have the following options regarding your information:

- Opt-out: You can opt out of future communications from us at any time.

- Access: You can request to know what information we have stored about you, if any.

- Correction: You can request that the information we have stored about you be corrected or changed.

- Deletion: You can request that we delete the data we have stored about you.

- Concerns: You can raise concerns about how we use your information.

If you wish to take advantage of any of these options, please contact us using the email address or phone number provided on our website.

 

Security measures

We take your security seriously and use a variety of measures to protect your information:

- Online protection: Sensitive information (such as credit card data) is encrypted and transmitted securely. You can verify this by looking for a lock icon in the address bar and making sure that the URL begins with ‘https’.

- Offline protection: Only employees who need the information to perform specific tasks (e.g. billing or customer service) are granted access to personally identifiable information. Our computers and servers are operated in a secure environment.

If you feel that we are not abiding by this privacy policy, please contact info@lunessa-london.com immediately.